North Yorkshire Flooring Ltd. Unit 4, Binks Close, Standard Way Industrial Estate, Northallerton, North Yorkshire, DL6 2YB
At North Yorkshire Flooring Ltd., we are committed to ensuring digital accessibility for all individuals, including those with disabilities. We continually strive to enhance the user experience for everyone and apply the relevant accessibility standards.

Accessibility Goals

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline four main principles:
  • Perceivable : Information and user interface components must be presentable to users in ways they can perceive.
  • Operable : User interface components and navigation must be operable.
  • Understandable : Information and the operation of the user interface must be understandable.
  • Robust : Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

Measures to Support Accessibility

To achieve our accessibility goals, we have taken the following measures:
  • Integrating Accessibility into Our Practices : Accessibility is integrated into our web design and development process.
  • Ongoing Training : Our team receives regular training on accessibility best practices.
  • Third-Party Audits : We periodically review our website through third-party accessibility audits.
  • User Training : We conduct user testing with individuals with disabilities to gather feedback and make improvements.
  • Continuous Improvement: : We regularly update our website to address accessibility issues and enhance the user experience.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions on how we can improve accessibility, please contact us:
  • Email : marc@nyflooring.co.uk
  • Phone : 07308697148
  • Mail : North Yorkshire Flooring Ltd., Unit 4, Binks Close, Standard Way Industrial Estate, Northallerton, North Yorkshire, DL6 2YB
  • User Training : We conduct user testing with individuals with disabilities to gather feedback and make improvements.
  • Continuous Improvement: : We regularly update our website to address accessibility issues and enhance the user experience.
We aim to respond to accessibility feedback within 5 business days and address any issues promptly.

Compatibility

Our website is designed to be compatible with the following assistive technologies and browsers:
  • Assistive Technologies : Screen readers, screen magnifiers, speech recognition software, and other assistive technologies.
  • Browsers : The latest versions of major browsers including Chrome, Firefox, Safari, and Edge.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, some content may not fully conform to the strictest accessibility standards. In such cases, we provide alternative means of accessing the information:
  • PDF Documents : We provide alternative formats or assistance for PDF documents upon request.
  • Video Content : We strive to provide captions or transcripts for video content.

Formal Complaints

If you are not satisfied with our response to your feedback or encounter persistent accessibility issues, please contact us using the details above, and we will address your concerns to the best of our ability.